TeamViewer is a connector which you run to allow Copeland Data Systems to connect to your computer for remote control and support.  There is no software to install and it uses secure channels for all communication. Click here and choose "Run" to begin.
Note: The above client will work in almost all cases.  If we direct you to download and install the HOST version, click here.  This will allow you to install TeamViewer as a Windows Service so we can securely connect whenever necessary.

Download VNC for Windows

When installing, you may simply accept all the default options.  You will see a VNC icon with a green 'V' in your system tray near your clock.  Double-click on this icon and set a password.

With CDS Desktop, you can see where your open projects stand, and easily see which projects we may be waiting for your input on. The current Project Leader is highlighted in the list of associates, and their help is just a click away.

Version 1.3 adds FTP functionality, so you can easily upload and download files directly to our network when they are too bit to send through standard email.

We have also built in a one-click button to launch a private videoconference room within your organization. From there, it is simple to invite others for a virtual meeting.  It's free, secure, works through firewalls, and there is no software to install.

The CDS Desktop icon sits quietly in your System Tray logged in until you need it, saving space on your Task Bar.

Installation of the CDS Desktop
CDS Desktop is a "distributed application" that runs on a Microsoft's .NET Framework using remote XML (SOAP) requests over the Internet.  If you are interested, we would be very happy to tell you more about this recent trend in application development that has evolved over the fast few years.

To run the Installer and CDS Desktop, you will need Microsoft's .NET Framework 1.1 installed on your computer.  If you do not yet have it installed, you can download it from here or from the Windows Update Website (Tools...Windows Update in Internet Explorer).

To download the latest version of CDS Desktop, click here. The latest version is v1.3.

How do I get a username/password?

If you currently sign into our online system with your email address and a password, you already have everything you need.

If you currently sign into our online system with a numeric User ID, you can have the authority to create personalized logins for the employees who you would like grant access to CDS Online or CDS Desktop.  The email addresses and passwords you establish are used to log into CDS Desktop.

If you need a username and password, please contact us at (716) 692-7773.
 

It is important to keep all of your software up-to-date to prevent problems with functionality and security. Please visit the Microsoft Download Center to check for updates to your current software or to download free trials of other Microsoft products or beta versions of new products.