http://www.copelanddata.com

February 2003   

     

  
    

Microsoft Certified Partner 
 

For the Year 2003, Copeland Data Systems has once again been certified by Microsoft giving us the title “Microsoft Certified Partner”. In addition, Microsoft has included Copeland Data Systems in its “Top 1500” ranking, which means that we are one of the top 1500 nationwide partners in terms of business with Microsoft.

 

In this issue

Client Spotlight

 

     
B
usiness Software
          

     
First Healthcare Products
Sanborn, NY

   

"Our previous systems did not allow us to focus on our customers and contacts. Knowing that we required a dynamic system that would evolve with us through changing market conditions, we sought out a proven leader in Western New York for custom written software and services. Our new business system from Copeland Data Systems will help us to prosper and grow, while contributing to the Western New York economy for years to come."

Tom Maloney, CFO and CEO
First Healthcare Products

First Healthcare Products distributes medical charting and supplies to hospitals and healthcare providers nationally. Copeland Data Systems designed a Client/Server business application running on Windows based clients and a Linux server. The system at First Healthcare Products manages the entire enterprise, focusing on Inventory, Order Entry, Accounting and Contact Management integration.

Find out more about CDS Business Software...



     
Networ
k Services
          

     
Samco Technologies
Tonawanda, NY

   

"At SAMCO we are in the business of providing solutions for our customer's water related business problems. I rely on Copeland Data Systems to keep our information systems current and running. This allows SAMCO to focus on our core competence - water solutions. When we have a problem with Information Technology, we call Copeland Data Systems. They are professional and solve our problems quickly and cost effectively."

Rick Posa, CEO
Samco Technologies

Samco Technologies designs and builds water treatment systems at the national level. With the latest environmental concerns, the industrial water treatment business is very competitive. Copeland Data Systems manages the network resources at Samco technologies and keeps their software tools online and running. Integration is the key to keeping Samco Technologies on top of their game, so our work in managing their network as well as their software applications is the critical to their operation.

Find out more about CDS Network Services...



     
We
b Services
          

     
Lab-Aids, Inc.
Ronkonkoma, NY

   

"Prior to my joining Lab-Aids, the design and hosting of the websites was done downstate. One of the first moves I made was to move our websites to Copeland Data Systems, knowing that down the road, I would want to make significant changes to both sites. I’ve had a long relationship with Tom Copeland and was confident that the company would be able to effectively communicate my vision for the websites in a cost efficient manner."

John Weatherby, Director of Sales and Marketing
Lab-Aids, Inc

Lab-Aids, Inc is in the business of selling educational kits to the science education market nationwide. The Web has been a critical component in their overall marketing plan. In addition to their very popular Applied Science Concept kits, Lab-Aids is the exclusive publisher and distributor for SEPUP (Science Education for Public Understanding Program) Curriculum Products. In the last year, Lab-Aids worked very closely with Copeland Data Systems to redesign and update both Websites. The focus of the Lab-Aids’ website project was to give the site a fresher look while maintaining all of its database driven functionality. The SEPUP site was completely overhauled. Changes included a more “user-friendly” navigation design and updated graphics that included engaging classroom photos. Links to informational education websites, student classroom activities and teacher tips were also added. These changes encourage teachers to visit the website more often. Lab-Aids is based in Central Long Island.

Find out more about CDS Web Services...
 

  

Worth Exploring & Mentioning


From time to time, we bring up issues that are new and worth exploring in addition to some “not so new” issues are worth mentioning.

  • Start “Campaigning” using your customers email address. Keep your customers in the loop on Product Updates, Special Pricing and product information. Mailclone/HTML supports direct emailing of HTML campaigns from your business system.

  • Fighting SPAM is a continuing concern and requires an ongoing effort. You may want to consider some system tools to help in fighting SPAM.

  • Instant Messaging is becoming popular in the office environment because of the problems with E-mail - namely Virus and Spam activity. Many urgent E-mails go unnoticed today because the user needs to wade through the junk in their Inbox.

  • While hardware connections to peripherals is easier than ever, there is still some complexities in making sure you know what you need – USB, USB 2.0 and FireWire are a few of these connection standards. So when you buy a new device, make sure you know what you need.

  • It is time to review your website. Does it reflect the image you need in 2003?

  • Wireless networking is flexible. Network those hard to reach desktop destinations using wireless technologies.

  • Consider Linux for your server operating system, whether it be used for file and print, Internet or application serving.

  • Newer LCD based Flat Panel monitors are popular, especially at the latest pricing. Flat Panel monitors are only 4 inches wide or narrower and help manage that crowded desk.

Welcome!

We welcome you to this latest addition of Copeland Data News. We are very excited this year to celebrate our 25th year in business in providing Information Technology solutions to our clients and their customers.

While we have a long history of creating solutions for business, we look to the future with much vigor as we continue in our quests in the Information Age. Bringing technology into our clients grasp and “being there” for them along the way is what Copeland Data Systems is all about.

Thank you,

Tom Copeland

716-692-7773 x303
tom@copelanddata.com

 

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A Little Fun...

 
 How many Software Developers does it take to change a Light bulb?

 

None – it is a hardware problem.

 

 

 

Reminder ...

 
  

Stay on top of your Anti-Virus Software subscriptions.

 
     email: cds@copelanddata.com
     voice:
716-692-7773
     web: http://www.copelanddata.com
 

            

 

      
© Copyright, Copeland Data Systems, Inc., 2003