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Spring is here or
at least we think so.
Please take a few
moments to browse through
the contents of this edition of CDS News. |
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If you have any questions, concerns or
ideas please let us know. We are here to serve you
and your business, and we take our mission very, very
seriously.
Thank you and have
a good day,
Tom Copeland
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In Summary |
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 When you buy new
desktops and servers, it is your best interest to
have a filing convention to save any Media or
License information for that PC or Server in a safe
place. System problems may mean that we have to go back
to this information well after it has been installed
and running. The better your filing system, the
easier it is to find this information when you need
it. Some companies will establish envelopes for each
PC where all software/license/warranty information
can be kept in one place. Each envelope is marked
with the name of the the user, and all envelopes are
filed in one place for safe keeping. When we
need this software for desktops or servers at a
later date, it is easily accessible.
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 Get information out to your sales representatives'
cell phones
quickly and easily with text messaging. Using your
business system and Mailclone, you can send your sales reps
real-time order status or other vital information,
regardless of where they are. Think about how you can
customize this technology for your business.
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 Did you know that the latest
DELL Desktop PCs may
not include the media required to restore a PC back
to its "initially shipped" software? As the price of
desktops continue to fall, the manufacturers are
cutting corners where they can. In many cases, you
can request the media when needed, knowing there may
be a lag time of a day or two. Also, in some cases,
media can be purchased up front at an additional
cost.
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 Consider using
POSTINI to fight email spam and viruses. We are now a Postini reseller and
have successfully set up many of our customers with
excellent results. See the article below for
additional information.
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 Verizon Wireless has been working on their
Broadband
Access service, where a notebook PC equipped with a
Broadband Access card can get high speed access to
the Internet full-time for a fixed monthly
fee. The service is available in Syracuse and
Rochester and will be coming to the Buffalo area
soon. Buyer beware the coverage area of this Broadband
Access service does not necessarily follow the same
coverage area as your cell phone. Check into
coverage maps before you sign on the dotted line when buying Wireless Broadband service
from any provider.
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 Small
businesses today are now starting to think about ways of
managing "all this paper," and document management
is now being discussed. While there is no single
"blanket" solution for all situations, let us know if you
want to discuss document management as it relates to your
organization.
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 In so many ways, our desktops may look a lot like our
basements in terms of organization and the number of obsolete
items we continue to hang onto. For your systems
to remain clean and efficient, email cleanup is
critical. Email systems like Microsoft Exchange Server
begin to struggle when users allow their mailboxes to
grow out-of-control. It may be time to institute a
company policy on what should be left in your INBOX,
SENT MESSAGES and DELETED MESSAGES at any given point of
time. By failing to control how users manage their
mailboxes, your server will "bloat" and as you run out of
disk space on your server, critical services will fail to
run.
The best way to prevent this situation to set policy
making associates accountable for what is stored in
their Email folders. Consider having your associates
institute a monthly "cleanup" of old items they no
longer need.
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 Use
the CDS Online System at
www.copelanddata.com to manage projects and concerns. If
you need a username/password pair, let us know and will
grant you access. This free service has been proven to help
all of us manage your needs faster and, at the same time,
allows you to manage the scope of what we are working on.
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 Do you use
UPS to ship your products? UPS WorldShip
can be integrated into your business system at various
levels. Tracking information and freight cost can be
automatically updated for each order in your business system. Furthermore,
order confirmations
and tracking information can automatically be emailed from your system
without operator intervention.
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 Wireless networking via 802.11x standards is a very
popular choice for setting up your home network. As the technology is getting better,
wireless is being used in specific business environments
as well. While many home users do not pay attention to
the lack of security in a non-encrypted wireless
configuration, perhaps they should. Unless you employ
security on your wireless router at home, your neighbors or
random passers-by have easy access to your home network. In a business
environment, we make a point of implementing some type
of security on the wireless devices to prevent
"drive-by" access of your network by a user outside your
building.
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We have a CDS Webmail
Service for all users who need email addresses attached
to their domain name, yet do not want to manage this
internally with their own Exchange Server. For anyone
subscribed to this service, CDS Webmail can be accessed via
Outlook/Outlook Express or directly through your web
browser. Accessing mail through your web browser has its
advantages, as it is truly "Email at any place, any time."
We have recently upgraded this service and have implemented
the new "Lookout" theme, which conveniently looks a lot like
Outlook.
For any current CDS Webmail
Subscriber, you can logon to this new web interface directly
from any page on copelanddata.com. If you do not have your
own Exchange Server and want to use your own domain name
(tom@yourcompany.com, for example) in the CDS Webmail
Service, please let us know. |
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Mobility Using Your Phone
Nowadays, the IT marketplace is
focusing on getting timely information to people regardless of
where they.
Mobile users demand more connectivity and need access to email,
the Web and business systems.
While many of our customers are
already receiving business email on their cell phones and mobile
devices, you may
want to consider extending your business system functionality to
support mobile email for your customers and employees in todays fast-paced,
"need to stay
connected" world. Many phones support this feature, and while small
changes may need to take place on your business systems to allow
for this, it may be time to consider the benefits.
To take this one step further,
many cell phones today have Internet access capability. This
means that while you can browse the web on your phone, you can
also use that technology to increase accessibility to your
business system. Having access to specific functions on your
business system from a cell phone can be used for your
associates as well as your customers.
We now have some basic
functionality for our customers in our CDS
Online for Mobile Devices. Many of you are using CDS
Online through our website to manage
projects and alert us to concerns. With CDS Online for Mobile
Devices, this functionality is extended to your cell phone anywhere, anytime.
Simply point your phone's browser to copelanddata.com and log in
with your email address and password.
Using this same technology, we
can bring mobile access to your systems as well. Whether you use the
technology for customer accessibility or for associates working
in the field, imagine the possibilities. Let us know if you
want to talk more about this technology and how it may fit in
your business.
In 1954....
The following article segment, written 50+ years
ago, gives us some ideas of where we have come from
in the Information Age. Try installing this device
in your family room or den!!
 POSTINI Submitting Spam for Review
Many of our customers are using POSTINI now to
combat SPAM and Virus activity linked to emails.
Spammers are increasingly more and more clever, and
POSTINI works 24/7 on continuing to close that gap
between wanted and unwanted email.
As users of POSTINI, you can send POSTINI feedback on items
you would like to see filtered to your Inbox. Below is a dialog
from POSTINI on describing the process.
Q: Submitting spam for Review
How do you submit spam messages that get through Postini's
filtering service so that the Postini development staff can use it?
A: Send spam messages as an email attachment to spam@postini.com.
Additional Information
Open a new email message in Microsoft Outlook or Outlook
Express. Drag the sample spam emails from the list view into the
new email message.
Messages sent to spam@postini.com are collected for
evaluation. Postini collects them to get a large representative
sample of the spam that is out there. Postini development staff
evaluates them and uses them to make adjustments to the
filtering engine. Do not expect feedback from Postini regarding
the spam submission.
If the spam messages are not sent as attachments, they will
be discarded since they will not contain all necessary
information, such as internet mail header information.
Mailing spam@postini.com will auto-generate a reply once per
week per user. If a user has not been sent an auto-reply within
the past week, Postini will send the message informing the user
what to expect.
As with virus scanning, Postini can only react to new spam
techniques as they are developed. Postini engineers always work
as quickly as possible to update filter heuristics to adjust to
different spam patterns. Postini appreciates the patience, time,
and effort it takes to submit new messages to spam@postini.com.
If you are not currently a POSTINI user but would like to
know more about how POSTINI can help you manage SPAM and Virus
activity, please let us know.
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Company Spotlight:
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For over 75 years Stritt & Priebe, Inc. has
serviced the industrial and institutional
community with piping products and steam
specialties. Stritt & Priebe is a
privately held New York State Corporation
which was started in 1922 by John W. Priebe
and Harry Stritt as a pipe, valve and
fitting supply house. The original location
of the company was in an old church building
on the far west side of Buffalo near the
Niagara River. The church, now an official
Buffalo landmark, was one of the departure
points to Canada on the underground railroad
prior to the Civil War. In 1992 the company
moved to a modern 35,000 square foot
facility at 37 Clyde Avenue in Buffalo.
Stritt & Priebe has been a CDS customer
for over 20 years. Their business system
manages all aspects of their business
Order Entry, Procurement, Inventory and
Accounting. If you would like to learn more
about Stritt & Priebe, you can visit them
online at
www.strittandpriebe.com. |
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Original location of
Stritt & Priebe.
44 Breckenridge St.
Buffalo, NY
Made a
city landmark 9/29/1992 |
Copyright © 2006
Copeland Data Systems, Inc. |
