Copeland Data Systems

Copeland Data News

Serving WNY for Over 25 Years!
http://www.copelanddata.com/

October 2006

 Welcome!
Summer came and went, and now it is time for many of us to accept a new season – complete with fall foliage and crisper nights.

Please take a few moments to browse through the contents of this edition of CDS News.


If you have any questions, any concerns, or any ideas, please let us know.  We are here to serve you and your business. We take that mission very, very seriously.

Thank you and have a good day,

Tom Copeland


In Summary         
Consider downloading and installing CDS Desktop, a tool written by CDS to help you manage your IT needs.  This application can run on your desktop at machine startup and can be minimized easily into the System Tray.  While you can continue to use CDS Online to manage your projects, you may find CDS Desktop to be a great addition to your desktop.

You can find this tool on the downloads page of our website.
If you need a username and password, just drop us a note. Please give CDS Desktop a try.
 

As the storm season is approaching, it may be a good time to test your UPS battery backup units.  Go through a trial run (off hours), unplugging the units to monitor how long they will run.  Take notice of the audible signal and educate others in the office of this signal.  At the same time it would be a good idea to pay attention to your backup execution.
 
As cell phones continue to evolve, some of these models called "smartphones" are becoming more affordable.  A smartphone will typically have Internet access and email support on the phone.  While the operating system (OS) of the phone may vary, most of the smartphones available today run Windows Mobile for Smartphones, Palm or the Blackberry Operating System.  Buyer beware - just because the phone is running a Windows OS does not mean it will run all Windows applications.  You will need to investigate what runs on each of these OS platforms as it relates to the hardware mobile device. Your need will help dictate what type of smartphone may work best.  The latest smartphones can support Microsoft’s Direct Push technology, which actually pushes messages to your phone from an Exchange Server.  If you want to know more about this technology or anything else about smartphones, just let us know.
 
In This Issue
 
In Summary
 
Managing Your IT Needs
 
Company Spotlight –
The Notable Corporation

 

 

Quick Links
 
CDS Home Page
 
Business Systems
 
Networking
 
Web Development
 
CDS Online Customer System
 

 

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Contact Info

Copeland Data Systems
550 Fillmore Ave
Tonawanda, NY 14105
Phone: (716) 692-7773
Fax: (716) 692-0282

cds@copelanddata.com

http://www.copelanddata.com/
 

Many businesses are trying to manage all the paper in their environments.  A Document Management Solution may help you with this.  Teaming up with DocuSyst and TC Technologies, we may be able to address your issues and integrate a solution into your business system.  How can you determine if document management can help your situation?  Get started by visiting www.copelanddata.com/docusyst/ so you can determine if you have a need.  Drop us a note if you want to discuss possible document management solutions for your organization.
   
Verizon Wireless customers – EVDO is finally here in Buffalo.  EVDO is a wireless broadband standard that delivers broadband Internet access to your phone or PC.  While this service has been available in the Rochester area, it just recently made its way to WNY.  EVDO is the same network that delivers VCAST – Verizon’s streaming technology.  Wireless broadband access is good stuff, but it can be pricey.
 
Web Services can be used in many ways.  For many of you, the use of web services can bring information from your business system closer to your customers.  Using SOA (Service Oriented Architecture) and CONNX (an ODBC connector), an XML-based web service can be set up to exchange information between you and your partner or customer.  The application mentioned above, CDS Desktop, is built on this framework.  You may want to consider using web services to exchange information with your customers and partners.
 
We at CDS have been working at building interfaces and tools so that we can be more effective with our customers.  You may want to consider applying some of these technologies to your systems for your customers.  Imagine the possibilities!
 
   
We are seeing more and more Bluetooth device support than ever before.  Bluetooth is a radio frequency-based technology that allows for wireless communications between supported devices, typically over a short distance (30 feet or less).  You may see Bluetooth headsets for cell phones, or Bluetooth-supported printers and laser projection keyboards communicating with a PC.  Bluetooth is in many cases replacing the "short wires" that connect up our gadgets with our devices.  If you buy a new PC, you may want to consider including Bluetooth adapters to support these devices today and in the future.
   
New Mailclone products are coming.  Mailclone is a product we developed that integrates with our business systems to send email to users, vendors and customers.  The current versions include the option of sending email with or without report attachments.

We are now developing the following Mailclone extensions:

  • Mailclone/PDF Plus allows reports that are emailed as PDFs to be formatted with bold, italics, color, etc.
     
  • Mailclone/POP allows Mailclone to be used in a non-Exchange Server environment.
     
  • Mailclone/HTML allows Mailclone to send formatted HTML messages.
     
  • Mailclone/Calendar allows Mailclone to send emails that have a future date attached that when sent to a recipient – the email is integrated into the recipient’s Outlook Calendar.

If you would like to know more about these products, please let us know.

   

Managing your IT Needs

For most our customers, we "are" or "are an extension of" their IT Department.  That being said, it is important that we are available, accessible and ready to handle your needs and requirements, as small or as vast as that request may be.  While we may be physically located either down the road, across town, across the state or the other side of the continent, with the use of technology we can operate like we are seated at the desk right next to you.

It is for this reason that we have developed CDS Online, CDS Online for Mobile Devices, and CDS Desktop.  We want to make it easy and seamless for you to interact with us, share new information with us, and keep track of those issues that still need some attention.  If you have not already done so, we urge you to try these tools.

Many of our customers are using CDS Online, available at www.copelanddata.com/customers.

If you need a username and password – just drop us a request at cdsonline@copelanddata.com.

Once you are in the system, you will see the following:


From here, you can manage various aspects of your projects, as well as share information with us to start a new project.

  Additionally, added as a new extension to CDS Online, you can also choose to setup a personalized logon, which is available at the Administer User Accounts menu option (see screenshot on left).

You can also manage Auto Reports, dictating who will get a Project Status Report every Monday afternoon (see screenshot above).

You may want to add new personalized accounts of others in your organization so they will be on the "Auto Reports" list.  If you need an initial login and password to get you into the system, please let us know and we will get you this information.

  As reported a few months back, we also have CDS Online for Mobile Devices. From your mobile device, simply go to www.copelanddata.com.
     
Finally, as reported earlier in this newsletter, we have also created CDS Desktop, which is an application that you download from our customer downloads page and install right on your desktop.  While you can uninstall the application at anytime, you may find CDS Desktop easy to use, always up-to-date and out of the way when you are working on something else.

Please give it a try!

In summary, we at CDS are here to help you meet your goals.  These new tools will help us all in managing many aspects of IT and allow us all to communicate more easily in doing so.

Please take a few moments to review CDS Online, CDS Online for Mobile Devices and CDS Desktop.

 

Company Spotlight:
The Notable Corporation

The Notable Corporation, founded in 1976, brings 30 years of experience in the Print and Promotion business.  Notable sells and designs business forms and supplies for all business requirements.  With their custom capabilities, they have the know-how to create forms and systems to suit the needs of the business client.    

In addition to print, Notable also focuses on promotional products and apparel. Notable’s staff specializes in the promotion and marketing of the business.

CDS’s software solutions have been a part of the Notable foundation for over 25 years now. In addition to supporting their systems and their environment, CDS is also a customer of Notable and has been for over 25 years,

If you would like to learn more about The Notable Corporation, please visit www.notablecorp.com.

 

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