Many of our customers and other associates have given us strong support in the application process for this award. These letters of support are now posted on our website.

For many of us, the ribbon has been problematic. Many users want back their menus that they knew and loved.

• Create a great looking HTML based Email, using built in templates or your own HTML code, if you are so inclined. Emails are typically setup for: Newsletters, Product Announcements, Customer Surveys, etc.
   
• Setup Mail lists on the Constant Contact servers, under your account. These Mail lists can be imported from Outlook or can be imported from your business systems.
   
• With one click, you can send your message to the Mail list of your choice. Email gets sent from their servers, not yours, which has many advantages.
   
• You can analyze the results of your Email and determine how many users opened the Email, how many clicked through the various links, etc. This is an effective way to quantify the effectiveness of the Email, so changes can be made the next time around.

Constant Contact is a great way to keep your organization in front of your customer.
The various ways Constant Contacts is used includes:

• Businesses send out a monthly Newsletter to all of their customers
   
• Organizations like Schools and Churches send out weekly updates to parents and members.
   
• Businesses use it to send out information on a new product or service that is being offered
   
• Businesses use Constant Contact to annually survey their customers – allowing the business to better provide for the customer’s needs.

Constant Contact is priced right at $15 per month for unlimited amount of transmissions and an unlimited amount of contacts. In addition, you can sign up for a free 60 day trial. To learn more about Constant Contact, follow the link at www.constantcontact.com.

Exchange Server 2007, the latest messaging platform, is also a 64 bit product and will run on Windows Server 2008. For additional information on Exchange 2007, see the following link:

• http://en.wikipedia.org/wiki/Exchange_Server_2007#Exchange_Server_2007.

For anyone who subscribes to Software Assurance, it is recommended that you continue the subscription as you then have these upgrades available to you as part of the Software Assurance program.

One of the better tools today is Search and Destroy from Spybot. This latest version has been enhanced to monitor in real time, as well as scan on demand. Download the latest Search and Destroy HERE. It is recommended that you get the latest updates and do a full scan routinely – either weekly or monthly. This is especially true for your PC’s at the homestead.

However, do not let your guard down when it comes to protecting your digital assets in your organization. Proper execution of a backup plan is as critical as ever. For many businesses, there is less paper than ever before, which always means that more information is stored electronically today than was stored in the past.

Imagine coming into your organization on a given morning all to find out that your systems are down and you no longer have access to any electronic media. Hardware failure or even a fire can easily create this scenario, so this is not very far-fetched. There have been many documented stories how various businesses have completely “lost all digital information” which means they have “lost months of time” and “lost customers” – all due to poorly executed backup plans.

Please take the time to review your backup procedures, making sure that each backup is reviewed and logged, and that you account for having a set of media offsite at any point of time.

If you would like to discuss your current backup and situation, please let us know.

As many of you may know, we have streamlined communications and the sharing of issues and problems by developing CDS Online – a section of our website at www.copelanddata.com.

Many of our customers logon via their personal login and password and create new projects or areas of concerns. This automation expedites the project or problem resolution process, as the system will automatically take this information and update our internal systems. Additionally, internal “problem solvers” here at CDS get notified instantaneously as the project is submitted.

In addition, the end user can monitor the process of their projects at anytime in the CDS Online system. In addition, an “auto-report” is generated and sent to the end user each Monday – giving the end user a summary and status of every project.

• It is easy to get into and submit a project or service request.
   
• It provides an immediate audit trail of the submission via Email back to the customer.
   
• No worry about Emails caught in SPAM FILTERS or phone calls not being returned quickly because an associate at CDS is not at their desk.
   
• Customers can monitor the projects or requests easily
   
• Without any effort on the part of our customer, an Email “Auto-Report” gets sent each Monday from us laying out “what is open”, “what is complete”, etc.

Additionally, CDS Desktop is a “sister” application to CDS Online, and allows the user to install an application which manages the same information that CDS Online does.

• Like CDS Online, projects and service requests can be easily submitted.
   
• Like CDS Online, an immediate Email audit trail is emailed back upon submission.
   
• Like CDS Online, no SPAM FILTERS or missed phone calls to stop progress.
   
• Like CDS Online, customers can monitor projects or requests easily. A Monday “Auto-Report” will be generated each Monday.
   
• Unlike CDS Online, the application is always running on your desktop, so there is no need to go to the web. It remains “out of the way” until you want to use. Customers like the fact that CDS Desktop is always running and always available – no need to fire up Internet Explorer or Firefox.

If you need a username and password to access these tools, simply send us an email to password_request@copelanddata.com. As always, if we left questions unanswered, please let us know.

In the process of researching hamstrings it was discovered that Steve's left hamstring was much tighter than his right. This caused the pelvis to tilt to the left. This in turn caused his lower spine to slide out of place, sending him to the chiropractor twice a month. Since doing a lot of stretching, doctor visits have been reduced significantly.

Tom Idziak has used the product and writes “I tore a hamstring years ago playing soccer and I never could stretch enough to get it loose. I got a Hamstretch and use it before every soccer practice and don’t feel any tightness at all. It is light, simple to use and it works!! “