About Us

Copeland Technology Solutions is a managed services provider in the Buffalo-Niagara area. We help businesses across the United States and Canada with their IT responsibilities and create opportunities for them to grow revenue by leveraging technology.

Copeland Technology Solutions has the business expertise backed by experienced professionals to assist you with whatever your information technology needs may be. We provide IT consulting through a single point-of-contact and enjoy a personal level of interaction with all our customers.

Since 1979, Copeland Technology Solutions has been an important information technology resource for companies throughout the United States and Canada.

Our roles in information technology differ for each customer, depending on their specific needs. Some companies are just looking for trained and certified experts to help them through problems with their desktop PCs or corporate networks.

Others need a full-service information technology company to analyze their business needs, develop a customized business system, and be able to support additional enhancements as their business evolves. Somewhere in the middle are the customers who currently have their business systems and processes in place, but are looking to make some enhancements or extend their system’s capabilities by integrating a third-party product or integrating their systems with the Internet.


Microsoft Partner Network

Copeland Technology Solutions is proud to be a Microsoft Certified Partner.

We have been associated with the Microsoft Partner Network since 1992 – beginning with our affiliation as a Microsoft Certified Network Specialist. As a Microsoft Certified Software Advisor, we integrate Microsoft solutions at the PC, server and cloud level.

Our experienced staff of Microsoft Certified Professionals and Microsoft Certified Technology Specialists support these technologies on a daily basis. Copeland Technology Solutions is focused on more than selling you a product; we want to make sure that you get the most out of your investment and that we are able to support your infrastructure needs for years to come.

Copeland Technology Solutions has several Microsoft Certified Professionals on staff.  The certification process is implemented by Microsoft and requires extensive knowledge of and experience with specific products.  Testing of this knowledge is accomplished through a series of rigorous examinations.

Copeland Technology Solutions Buffalo

Our Staff

We strive to maintain a friendly, personal relationship with all our customers. We took the time to write up short bios on ourselves so you can put a face to a name, learn about our professional experience and specialties, and perhaps find a common interest or hobby that we enjoy in our free time. We look forward to making a connection.

Mike Lobocchiaro
(716) 692-7773 x317 |
Michael Bieger
(716) 692-7773 x306 |
Rick Thompson
716-692-7773 x304 |
Jake Winiarski
716-692-7773 x320 |
Joel Common
716-692-7773 x319 |
Adam Hilton
716-692-7773 x308 |
Ed Eardley
716-692-7773 x312 |
Sofia Marra
716-692-7773 x318 |
Eric Posa
Eric Posa
(716) 692-7773 x307 |
Kevin Hinkle
Kevin Hinkle
(716) 692-7773 x311 |
Matt Vail
Matt Vail
(716) 692-7773 x310 |
Sarah Gidwitz
(716) 692-7773 x305 |
Sue Schmitt
(716) 692-7773 x309 |
Tom Idziak
Tom Idziak
(716) 692-7773 x302 |

Buffalo Niagara Business Ethics Award

Copeland Technology Solutions has been nominated for the Buffalo Niagara Business Ethics Award (BNBEA), which is a recognition program for companies with a strong, demonstrated commitment to ethics.  We received the Crystal Award in 2011 for the "small business" category (under 50 employees).

We want to thank everyone who understands and appreciates the need for strong ethical foundations in business, and why ethics is so important in all of our business cultures.

Buffalo Niagara Business Ethics Award

BNBEA Crystal Award

Our Co-Founder: Gary Copeland

Gary, as our co-founder, brought forward early in our long company history the strong business values that live on in the company today.

We remember and pay tribute to Gary Copeland every day with how we conduct business and serve our industry and community every day.

Gary Copeland co-founder

Gary Copeland

Managed Services Provider in the United States and Canada

Manufacturing and Technology

Manufacturing Companies
Assembly Plants

Professional Services

Financial Planning Firms
Large Legal Firms
Insurance Companies

Education and Non-Profit

Not-For-Profit Organizations
Higher Education and Vocational Schools
Community Organizations

B2B and B2C Companies


Success Stories

Safetec of America has grown and evolved for nearly 2 decades with the services and support of Copeland Technology Solutions. This company has played a fundamental role in making sure that our IT infrastructure is up-to-date with current technology, and that our systems are secure and compliant with our industry regulations. It is obvious that customer care is important to them with quick callbacks and timely follow-up to any problems. I have found the entire team to be very professional with brilliant technical skills. I would highly recommend them to anyone.
Pauline Southwell
Safetec of America
We’ve been utilizing Copeland’s services for two-plus years and the dedication to excellence that their team has displayed is exceptional. Their dedication and professionalism is apparent in the way they do business and it shows in their responsiveness and the quality of service they provide.
Steven Heath, Director of Information Technology
PS Business Parks
In my experience working with Copeland over the past 10 years, I have found their products to be highly customizable, flexible, and intuitive. As technology continues to change at an ever-increasing pace, Copeland proposes solutions for today that allow for future flexibility and growth. Most importantly, their staff is not afraid to advise us when they believe our company assets shouldn’t be invested into an unworthy project.
William Merkle
United Precious Metal Refining

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