What if you clicked on something you shouldn’t have?

What if you accidentally clicked on a link you shouldn’t have and now you have malware on your computer?

The first thing you should do is contact your IT department or network administrator.

If they’re not available or it’s after hours, here’s what you should do next:

1.     Change your passwords right away.

2.     Delete the malicious email.

3.     Run your antivirus software as soon as you can. It’s usually in the bottom right hand corner.

4.     Check your downloads folder and make sure no unusual files have been downloaded during that time and make sure to delete them if there are.

5.     To ensure no unusual programs were installed, go to the search bar and type “control panel”. Look for programs and features and click uninstall a program to view all of your applications.

Sort by “installed most recently” and look for anything that’s unfamiliar. If you’re not sure, wait for your IT department.

6.     Check your internet browser (I’m using Google Chrome) and perform a quick search. Make sure it’s a normal google search and it doesn’t lead you to a random website.

7.     Check your extensions on your web browser and make sure nothing was installed. If there’s anything that looks unfamiliar, you should remove them.



For more videos on how to better use Microsoft Teams, visit our series here.

Posted on July 14, 2022. Categorized as .

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